Customer education
7 min read
Running a partner certification with 24 seats
Cohorts beat self-paced courses for partners who sell your product. A four week plan with the sessions, the assignment and the exam.
Ruth Okafor
Head of customer education
Partners need to be able to explain your product to their own clients, which is a higher bar than using it. A cohort with live sessions gets them there faster than a video library.
The four weeks
Week one is setup and the product tour. Week two is two live sessions on the workflows clients ask about. Week three is an assignment reviewed by a peer. Week four is the exam and the certificate.
Keep cohorts at 24 seats or fewer so every partner gets a question answered live.
Put your first course in front of customers this week.
Free for up to 50 learners. Team starts at $249 a month.